spocto X
The Platform
Developer Support
Insight
spocto Score
AI backed score on basis of behavioural data
Recommendation Guru
Machine-recommended dynamic allocation engine
Connect
Improving customer contactibility
Workflow
Smart Settle
Gamifying settlement journeys
Smart Legal
All things legal sorted in one-user friendly dashboard
Execution
Smart Collect
Omni Channel Engagement across all digital channels
Bhaasa
Human like, outcome driven multilingual conversational bot
Call Plus
Perfect agent-customer pairing
Field Plus
Tech-enabled field collection support
Pay Dues
Empowering borrowers by streamlining payment journeys
Governance
Vigil
Compliance Management Redefined

Smart Legal

The legal eagle you need

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Spocto Score

All things legal sorted in one-user friendly dashboard

Send or track legal notices easily and engage with legal experts

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What you get

One-view dashboard

  • Track all legal notices across formats (digital/ e-notice and physical)
  • Real-time access to case documents

Collection-first legal module

  • Seamless integration with inbound call centre
  • Supported by 200 plus specially trained agents

Conversational Bot

  • Exclusive bot for legal conversations
  • Trained on 1mn plus conversations
  • 20 plus regional languages

Integration with India Post

  • Real-time updates on delivery/ non-delivery for all physical (loan recall notice)

Smart Legal Advantages

All your legal needs sorted efficiently in one unique dashboard

Upto 20% drop in collection spend

10% rise in NPS

spocto Client Speak

We have been associated with spocto for over three years. Their services have greatly complemented our product offerings. Their digital collections platform, SmartCollect, has enabled us to serve our customers better and at a lower cost.

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Mr. Ramsunder B. Vice President, Fintech & Strategy @TVS

It all begins with understanding each other.

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Spocto Score

In-depth customer behaviour assessment

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