spocto is a big data and analytics based integrated digital marketplace that will help brands like yours to create a personalized relationship with customers, suiting their preferences to achieve Brand Love!
The platform gives actionable analytics on all digital channels to provide a 360o view of consumer behaviour. It also recommends the most preferred time, day and channel of engagement for each customer that is contacted using the platform. By mapping seemingly disjointed information about a customer such as his / her email id, phone number, social media profiles deviced to one spocto profile.
The consumer today, knows and deserves better. At spocto, we extract relevant data from big data and build spocto profiles based on customer analysis, content analysis, demographic analysis, intent analysis, behaviour analysis and channel analysis.